User License Agreement

User License The Chinese version is the authoritative legal text. If any difference exists between the Chinese and English versions, the Chinese version controls.

1. Contracting parties and acceptance

This User License Agreement (the “Agreement”) is entered into between Beijing Xieshu Technology Co., Ltd. (“we,” “us,” or “our”) and the user (“you”) who accesses or uses the wowkey website, applications, account system, sync services, or related supporting services.

By visiting the website, downloading or installing the application, registering an account, signing in, enabling sync functionality, purchasing future paid services, or otherwise using wowkey services, you confirm that you have read, understood, and agree to be bound by this Agreement.

If you do not agree to any part of this Agreement, you must not register for, access, or continue using wowkey services.

2. Eligibility and account qualifications

You must have the legal capacity required to enter into and perform this Agreement, or otherwise be permitted to use the service under applicable law. If you use wowkey on behalf of an organization, team, or other entity, you represent that you have sufficient authority to bind that entity to this Agreement.

When registering and using an account, you must provide true, accurate, complete, and continuously valid information, and you remain responsible for activity associated with your account.

3. License scope

Subject to your compliance with this Agreement and applicable law, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• install, run, and use the wowkey client on lawfully obtained and supported devices;
• access the wowkey website, account system, sync services, and related features;
• manage accounts, devices, credentials, sync settings, and related content within the product’s permitted scope; and
• use future premium services when they become available, subject to the then-current order, billing, or subscription terms.

All rights not expressly granted under this Agreement are reserved.

4. Account security and user obligations

You are responsible for safeguarding the email address, master password, authentication factors, device environment, and sign-in state associated with your account. You bear the consequences of risks arising from poor credential handling, voluntary disclosure, compromised devices, or unsafe network usage.

Because of wowkey’s security design, your master password, recovery key, authentication factors, or local device keys may be necessary to access encrypted data. We may be unable to view, recover, or reset your master password, and we may be unable to recover encrypted data without the necessary authentication information or recovery materials. You should keep required recovery materials in a secure place and confirm that necessary backups or exports are complete before replacing a device, reinstalling an operating system, or closing your account.

You agree that you will not:

• register using false information or impersonate another person;
• share your account with others unless the product expressly allows it;
• evade, bypass, or damage authentication, access control, quota limits, security checks, or usage restrictions; or
• ignore abnormal sign-ins, account compromise, or other security events without promptly notifying us.

5. User content and data boundaries

Credentials, notes, attachments, configurations, tags, and other content that you create, import, store, or sync in wowkey remain owned by you or the original rights holder, except for content that legally belongs to us or a third party.

To provide local storage, encryption processing, sync, display, search, import, export, backup, recovery, autofill, and security verification functions, you authorize us to process relevant content within the scope necessary to provide and maintain the service. This Agreement does not transfer ownership of your user content to us.

You must ensure that you have the right to store, use, sync, or share relevant content. You may not use wowkey to store, sync, share, or distribute unlawful content, infringing content, malicious code, stolen credentials, personal information obtained without authorization, or other content that infringes others’ lawful rights, endangers network security, or violates law or regulation.

6. Acceptable use

You may not use wowkey or related services to:

• violate law, regulation, public order, or this Agreement;
• intrude upon, scan, attack, interfere with, overload, or damage the website, application, APIs, sync services, or related infrastructure;
• reverse engineer, decompile, disassemble, intercept traffic, bypass technical restrictions, or attempt to obtain source code, internal APIs, algorithmic logic, or unreleased features, except where law expressly permits;
• scrape, copy, sell, sublicense, rent, transfer, or commercially exploit the software, website content, or service interfaces without authorization;
• use scripts, malicious traffic, bulk registrations, credential stuffing, crawlers, or similar methods that impose an unreasonable burden on service stability or security; or
• upload or spread malicious code, unlawful material, infringing content, or use wowkey for criminal, harassing, fraudulent, or destructive conduct.

If your conduct threatens service security, stability, or the lawful rights of others, we may restrict access, freeze functions, suspend accounts, terminate services, preserve evidence, or pursue remedies available under law.

7. Sync services and service availability

wowkey may provide account sync, device association, account recovery, security review, or other online capabilities. You understand and agree that:

• online services depend on networks, infrastructure, third-party services, and system compatibility, and therefore cannot be guaranteed to remain uninterrupted;
• we may temporarily suspend, limit, or adjust features for maintenance, upgrades, security response, or compliance requirements; and
• some features may be made available differently depending on region, version, device, account status, test eligibility, or subscription status.

We will try to keep the service stable, but we do not promise continuous error-free operation or universal suitability across every device and scenario.

8. Future paid services, subscriptions, and orders

wowkey may introduce paid subscriptions, premium features, team offerings, or other commercial services in the future. If those capabilities launch:

• pricing, billing cycles, auto-renewal, downgrade rules, refunds, invoices, and cancellation rules will be governed by the live checkout page, order page, subscription notice, or supplemental terms then in effect;
• you must complete payment according to the payment flow, order confirmation, and billing requirements in force at that time;
• if payment fails, a refund dispute arises, fraud risk is identified, the terms are violated, or law requires intervention, we may suspend, limit, or terminate the relevant paid entitlement; and
• until formal billing rules are published, this Agreement does not promise any specific price, term, feature scope, or refund policy.

9. Intellectual property

Except for content that legally belongs to third parties or to you, the intellectual property rights in the wowkey software, website, page designs, trademarks, logos, text, graphics, interfaces, code, documentation, technical achievements, and related materials belong to Beijing Xieshu Technology Co., Ltd. or the relevant rights holders.

Without our prior written consent, you may not use, copy, modify, distribute, publicly display, publish, license, or otherwise exploit those materials except where applicable law clearly provides otherwise.

10. Third-party services and external links

wowkey may include third-party websites, content delivery services, payment providers, notification services, infrastructure services, or other external resources. Those third-party services are responsible for their own conduct, and the rights and obligations between you and the third party are governed by that third party’s own terms and policies.

We do not provide additional guarantees regarding the continued availability or compatibility of third-party services, though we will try to evaluate them reasonably before integration.

11. Suspension, termination, and account closure

We may suspend, limit, or terminate your access to all or part of the service when:

• you violate this Agreement, supplemental terms, order rules, or applicable law;
• your conduct threatens service security, stability, other users’ rights, or our lawful interests;
• we receive a request or requirement from a regulator, court, or competent authority;
• the service undergoes a material adjustment, shutdown, merger, migration, or business restructuring; or
• you request account closure, stop using the service, or terminate a subscription.

Before closing your account, stopping use of the service, or service termination, you should export, back up, or migrate any data you need to retain. After service termination, we will process relevant data according to this Agreement, the Privacy Policy, and applicable law.

Termination does not affect rights and obligations that arose before termination, and it does not prevent provisions concerning intellectual property, limitation of liability, dispute resolution, confidentiality, billing, or other provisions that should survive by nature or law from continuing to apply.

12. Disclaimer

To the maximum extent permitted by law, wowkey and related services are provided on an “as is” and “as available” basis. We work to maintain service quality and security, but we do not promise that:

• the service will always be uninterrupted, error-free, vulnerability-free, or suitable for every individual requirement;
• every device, operating system, browser, network environment, or third-party environment will be fully compatible;
• risks caused by your handling of the master password, devices, network environment, or user mistakes can be completely eliminated; or
• third-party services, network failures, force majeure events, regulatory changes, or external attacks will never affect availability.

13. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages arising from or related to your use of or inability to use wowkey, service interruption, data loss, loss of profit, loss of goodwill, business interruption, third-party conduct, or similar harm, except where liability is mandatory under law.

If applicable law does not allow certain exclusions or limitations, those limitations apply only to the maximum extent permitted by law.

14. Indemnification

If your violation of this Agreement, unlawful use of the service, infringement of third-party rights, submission of unlawful content, or abusive, fraudulent, or attack-related conduct causes claims, penalties, losses, costs, or expenses to us, our affiliates, our partners, or related personnel, you are responsible for those consequences and must compensate the resulting losses.

15. Changes and notices

We may update this Agreement as product capabilities, service structure, law, regulation, compliance requirements, or business arrangements evolve. The updated Agreement will be published through the website, in-product notice, account notice, or another reasonable method, and it becomes effective on the stated effective date.

If you continue using wowkey services after the updated Agreement takes effect, you are deemed to have accepted the updated terms.

16. Governing law and dispute resolution

This Agreement is governed by the laws of the People’s Republic of China.

Any dispute arising from or relating to this Agreement or wowkey services should first be resolved through friendly consultation. If consultation fails, either party may bring the dispute before a court in Beijing with competent jurisdiction.

17. Contact

If you have questions, suggestions, complaints, or legal requests relating to this Agreement, you may contact us at:

• Company: Beijing Xieshu Technology Co., Ltd.
• Email: contact@xieshukeji.com

The Chinese version controls if there is any difference between the Chinese and English versions.